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Frequently Asked Questions

For Parents of Children Birth - Three:

Q: How do I begin the process of obtaining early intervention services for my child?
A: First you must call ChildLink at (215) 731-2110 to register and complete an initial phone screening. You will then receive a call from a Service Coordinator to schedule an initial home visit, where information on the early intervention process is provided to you. Your child will receive an in-home multi-disciplinary evaluation (MDE) by a professional. If your child is found to be eligible, a service plan will be created, and your services will begin within two weeks. This process is free of charge, whether your child is found to be eligible or not.

Q: How do I know if my child is eligible for services?
A: Your child is eligible for services if he or she is a resident of Philadelphia and has a 25% delay in any area of development (physical, cognitive, language, socio-emotional, and adaptive).

Q: Can I request a specific agency to provide early intervention services for my child?
A: Yes, it is your right as a parent to request any agency you prefer. Just mention at the time of your child's initial evaluation that you would like Kids and Family to provide services.

Q: What is my role in early intervention services?
A: As a parent, you are our best source of information about your child. Parents are expected to attend and engage in scheduled sessions, keep the team up to date on any new information, follow through with suggestions and strategies, and inform the team of any change in address or phone number. We understand that issues arise and sessions must be cancelled from time to time; we just ask that you inform your provider of any cancellation as soon as possible.

Q: My child attends daycare? Can I still receive services?
A: Yes, services can be provided in daycares or at the home of a caregiver.


For Therapists and Educators:

Q: I'd like to work with Kids and Family, Inc. How do I begin?
A: Check out our careers page for current opportunities and information on how to apply.

Q: How does payment work?
A: Kids and Family pays its providers upon receipt of their paperwork via direct deposit. As an independent contractor, you are responsible for taking out your own taxes.

Q: Do I have to go in the office?
A: No. Kids and Family employs experienced supervisors who make site visits and are available for on-site, phone, or email consultation. We hold staff meetings and trainings at various locations throughout the city.

Q: What are the training requirements to provide early intervention services in Philadelphia?
A: Providers obtain 24 hours of yearly training, with requirements being slightly different for providers in their first year of Philadelphia early intervention. More information can be found on the TLC website, located here.
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